Shipping policy

Shipping Policy

Last Updated: July 2026

Welcome to LumiNest. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy below.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times are:

  • United Kingdom: 5–10 business days
  • Europe: 7–15 business days
  • United States & Canada: 7–15 business days
  • Australia & New Zealand: 8–18 business days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, courier delays, or peak shopping seasons.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location.

We may offer Free Shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.

Delayed Deliveries

While we strive to deliver every order on time, unexpected delays may occur. We appreciate your patience and understanding if this happens.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We cannot be responsible for delays or lost packages caused by incorrect or incomplete addresses.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact our customer support team.

Email: support@lumineststore.com